PRIVACY POLICY

Privacy Policy

Last Updated: March 24, 2025

At Annex Web Corp, accessible at https://www.annexny.com/, we value your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our site or interact with our services.

Information We Collect

We may collect:

  • Personal Information: Name, email address, phone number, or other details you provide via our contact forms or lead forms.
  • Usage Data: Information about how you use our site, such as IP address, browser type, and pages visited, collected via cookies or analytics tools (e.g., Google Analytics).

How We Collect Information

  • Directly from You: When you submit a form to request a quote or contact us.
  • Automatically: Through cookies and similar technologies to improve your experience and analyze site performance.

How We Use Your Information

We use your data to:

  • Respond to your inquiries and provide quotes or services.
  • Improve our website and services.
  • Send marketing emails (with your consent, where required).
  • Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Trusted partners (e.g., Google Ads, hosting services) who help us operate our site and deliver services, bound by confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights.

Cookies and Tracking

We use cookies to enhance your experience and track site usage. You can manage cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request details about how we process your data.
    Contact us at hello@annexny.com to exercise these rights.

Data Security

We use reasonable measures (e.g., encryption, secure servers) to protect your information, but no online system is 100% secure.

Third-Party Links

Our site may contain links to external websites. We’re not responsible for their privacy practices—please review their policies.

SMS and Text Messaging

If you provide a mobile phone number to Annex Web Corp — for example when you become a client, enquire about a project, or agree to receive updates — we may use it to send you service-related text messages such as project updates, scheduling confirmations, and notifications about work we are carrying out for you. We also use mobile numbers belonging to our own team to test messaging features in applications we build, before those applications are handed over to a client.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never sold, rented, or shared for marketing. Mobile information may be shared only with subcontractors who provide support services on our behalf — such as the messaging platform and carriers required to deliver a message to your handset — and only to the extent necessary to deliver it.

Message frequency varies. Message and data rates may apply. You can stop receiving messages at any time by replying STOP to any message you receive from us, and you can reply HELP for assistance. Replying STOP ends all further messages from the number that sent it. Full programme details, including how consent is obtained, are set out in our Terms and Conditions.

Changes to This Policy

We may update this policy as needed. Check back here for the latest version.

Contact Us

Questions? Reach out at hello@annexny.com or +1-347-853-9830.

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Paidmark — QuickBooks App Privacy

Applies to Paidmark, our invoicing & payments application that connects QuickBooks Online with Sola payments.

When a business ("Merchant") connects QuickBooks to Paidmark, we access invoices, customers, line items and balances via Intuit's API, and write payment records back to the Merchant's company file, solely to provide invoicing and payment collection. We request only the scopes needed for this. We do not sell personal information and do not use Intuit data for advertising.

Payments are processed by our payment processor (Cardknox / Sola); card details are entered in secure hosted fields and are not stored on Paidmark's servers — we receive only tokens and transaction references. Transactional email (invoices and receipts) is delivered through Brevo, and the application is hosted on Base44 infrastructure. Each provider processes data only to perform its function.

Access tokens and processing keys are encrypted at rest and all data is transmitted over TLS. A Merchant may disconnect QuickBooks at any time to stop further access, and may request access to, correction of, or deletion of their data. We retain QuickBooks-derived data only as long as needed to provide the service or as required by law.

For Paidmark privacy questions, contact Annex at hello@annexny.com.

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